Webinar Recap: Leveraging Technology to Scale Supplier Performance Management

On June 4, 2025, we hosted an interactive webinar exploring how modern procurement teams can elevate their Supplier Performance Management (SPM) programs through smarter, tech-enabled strategies.

What We Learned:

Despite the growing complexity of supplier ecosystems, 70% of attendees are still relying on spreadsheets to manage SPM. The session—led by SupplyHive John Cody (Engineering), Ryan Lakes (Sales), and Anton Lagochniak (Customer Success)—shed light on how purpose-built platforms are helping organizations move beyond manual tracking.

Key Takeaways:

✅ Balanced Scorecards
Modern SPM starts with qualitative feedback but evolves to blend hard data (like SLAs and delivery rates) with supplier sentiment—offering a 360° view of performance.

🤖 AI-Powered Insights
SupplyHive’s AI tools surface key themes, summarize feedback, and pinpoint areas for improvement—automatically. This empowers teams to manage more suppliers, more effectively.

📈 Automated Action Plans
The platform doesn’t just highlight issues—it recommends specific next steps to improve supplier performance and streamline QBRs.

Implementation Insights:
Transitioning from spreadsheets to a tech-forward SPM platform typically takes 3.

The bottom line? Supplier management is no longer just about tracking—it’s about transforming. With the right tools, procurement leaders can scale smarter and drive real, measurable supplier impact.

👉 Missed the session? Catch the recording by filling out the form below.

View full transcript here.