Terms Of Use

Effective Date: 04-28-2026

These Website Terms of Use (“Website Terms”) govern your access to and use of the SupplyHive website located at supplyhive.com and any associated public-facing webpages, content, and resources that link to these Website Terms (collectively, the “Website”).

By accessing or using the Website, you agree to these Website Terms. If you do not agree, do not use the Website.

1. Who We Are

SupplyHive (“SupplyHive,” “we,” “us,” or “our“) provides supplier performance, supplier relationship, and contract performance software and related resources.

2. Scope of These Website Terms

These Website Terms apply only to the Website and content made available through it.

These Website Terms do not by themselves govern use of the SupplyHive SaaS application. Use of the SupplyHive platform is governed by the applicable customer agreement, subscription terms, order form, statement of work, Data Processing Agreement, privacy notice, and any other written terms agreed between SupplyHive and the relevant customer.

3. Permitted Use

You may use the Website for lawful purposes only. Subject to these Website Terms, SupplyHive grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Website for your internal business information purposes.

4. Prohibited Conduct

You must not:

• use the Website in any way that violates applicable law or regulation;
• attempt to gain unauthorized access to the Website, servers, accounts, or related systems;
• interfere with, disrupt, or impair the Website or its operation;
• probe, scan, or test the vulnerability of the Website without prior written authorization;
• use bots, scrapers, crawlers, or other automated means to access or collect content from the Website, except as permitted by standard search engine indexing or with our prior written consent;
• upload or transmit malware, malicious code, or harmful material through the Website;
• use the Website to infringe intellectual property, privacy, publicity, or other rights;
• misrepresent your identity or affiliation when submitting forms or contacting us.

5. Website Content and Intellectual Property

The Website and all content, features, branding, text, graphics, logos, designs, software, and other materials made available through it are owned by SupplyHive or its licensors and are protected by intellectual property laws.

Except as expressly permitted in these Website Terms, you may not copy, reproduce, modify, distribute, publicly display, republish, create derivative works from, reverse engineer, or otherwise exploit the Website or its content without our prior written consent.

6. Feedback

If you provide ideas, comments, suggestions, or other feedback relating to the Website, you grant SupplyHive a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or obligation.

7. Third-Party Links and Resources

The Website may contain links to third-party websites, tools, content, or services. We provide these for convenience only. SupplyHive does not control and is not responsible for third-party content, availability, security, or privacy practices. Your use of third-party websites is at your own risk and subject to their terms.

8. Marketing Materials and Informational Content

The Website may include product descriptions, articles, whitepapers, case studies, blog posts, and other informational materials. These materials are provided for general informational purposes only and do not constitute legal, financial, security, technical, or professional advice.

While we aim for accuracy, we do not warrant that Website content is complete, current, or error-free.

9. Privacy and Cookies

Your use of the Website is subject to our Website Privacy Policy and Cookie Policy, which describe how we collect and use information relating to Website visitors.

10. Availability and Changes

We may update, modify, suspend, or discontinue all or any part of the Website at any time without liability. We do not guarantee that the Website will always be available, secure, or free from errors or harmful components.

11. No Warranty

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SUPPLYHIVE DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPPLYHIVE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPPLYHIVE’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE WEBSITE TERMS WILL NOT EXCEED USD 100.

13. Indemnity

You agree to defend, indemnify, and hold harmless SupplyHive and its affiliates, officers, directors, employees, and agents from and against claims, liabilities, damages, judgments, losses, and expenses arising out of your misuse of the Website or violation of these Website Terms.

14. Governing Law and Venue

These Website Terms are governed by the laws of the State of Illinois, excluding conflict of laws principles. Any dispute arising out of or relating to these Website Terms or the Website will be brought exclusively in the courts located in Chicago, Illinois, and each party submits to that jurisdiction.

15. Changes to These Website Terms

We may revise these Website Terms from time to time. The updated version will be posted on this page with a revised effective or last updated date. Your continued use of the Website after changes become effective constitutes acceptance of the updated Website Terms.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Email: [email protected] or [email protected]