Join Our Team
Benefits
Attractive package with a competitive salary and stock options.
Fully remote work environment (Chicago area preferred) with flexible working hours and unlimited PTO.
Opportunity to work on cutting-edge technologies and challenging projects.
100% employer-paid medical, dental and vision coverage and other additional benefits.
Customer Success Manager
Overview
SupplyHive™ is seeking a high-energy Customer Success Manager to lead relationships with our enterprise clients and drive measurable value from our AI-enabled Supplier Performance Management platform. This role requires someone who builds trusted relationships while confidently guiding customers, setting expectations, and pushing back when needed to ensure successful outcomes. A key responsibility of this role is identifying, nurturing, and closing renewal, upsell and expansion opportunities in partnership with Sales. Experience with enterprise SaaS, AI-driven products, and procurement technology is a strong plus.
This is not an entry-level Customer Success position. Candidates must have at least 3 years of demonstrated experience working directly with enterprise customers.
Trusted by leading global brands…
