Careers

Customer Success Manager

Overview

SupplyHive™ is seeking a high-energy Customer Success Manager to lead relationships with our enterprise clients and drive measurable value from our AI-enabled Supplier Performance Management platform.

This role requires someone who builds trusted relationships while confidently guiding customers, setting expectations, and pushing back when needed to ensure successful outcomes.

A key responsibility of this role is identifying, nurturing, and closing renewal, upsell and expansion opportunities in partnership with Sales. Experience with enterprise SaaS, AI-driven products, and procurement technology is a strong plus.

This is not an entry-level Customer Success position. Candidates must have at least 3 years of demonstrated experience working directly with enterprise customers.

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Senior Software Engineer (Remote)

Overview

SupplyHive centralizes supplier performance management into an easy-to-use digital platform that combines quantitative metrics, 360-degree assessments, AI, and machine learning. Dozens of Fortune 500 corporations rely on SupplyHive every day to elevate supplier performance and strengthen partnerships.

We are looking for a Senior Software Engineer to help build and scale our AI-enabled Supplier Performance Management platform. This is a high-ownership role for an engineer who has shipped complex software, made hard architectural tradeoffs, and operated systems reliably in production at scale.

You will work closely with Product, Data, QA, and Customer Success to deliver reliable, scalable features that integrate with enterprise systems, operationalize AI-driven insights, and present complex data clearly and efficiently.

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